TMD undertook the first-in-a-generation comprehensive rethink of Muni’s transit network, family of service options, and service delivery known as the Transit Effectiveness Project (TEP). The three-year long TEP analyzed and assessed the market, service, and operations of San Francisco Municipal Transportation Agency (SFMTA) Metro LRT, historic streetcar, cable car, trolleycoach, and motorbus.
The project was a collaborative effort with both SFMTA and the city and county of San Francisco to support the redevelopment of Muni’s service network and delivery systems within financially sustainable constrained and unconstrained plans. TMD analyzed existing and potential markets, service ridership and performance, and daily rail and bus operations (service management, vehicle and crew scheduling, and operator/vehicle availability/utilization). Financial, operational, and organizational development, transit preferential street design, and extensive stakeholder participation were also included in the core tasks. Stakeholders were highly involved throughout the project through outreach that involved a broad cross-section of San Franciscans (leadership, advocates, riders, citizens, labor, and management) using multiple techniques.
Muni Forward includes a new network of Rapid Rail and Bus Rapid Transit (BRT) corridors with major reinvestment in increased service levels, transit priority (20% faster times), information technology, upgraded passenger facilities, pedestrian amenities, and integrated bicycle planning. TMD prepared design and implementation plans for four pilot Rapid corridors (Judah-LRT, Mission-BRT, Market Street-Bus/Streetcar, Potrero/San Bruno-Rapid Bus) based on Complete Streets and transit priority best practices. The TEP also recommended initiatives to expand both the LRT and streetcar networks. The local bus network also received additional capital; while community and neighborhood transit was refocused on first-mile/last-mile connections to Rapid services.
Positive rider and public response has characterized Muni Forward implementation. The Metropolitan Transportation Commission lauded the SFMTA TEP and another TMD project, the Santa Clara VTA Comprehensive Operational Analysis (COA), as success models for the Bay Area.
TMD continues to provide technical support to SFMTA in its implementation of Muni Forward, most recently Muni Metro LRT optimization (operations, fleet and operator availability, on-time performance, scheduling, and technology) and neighborhood transit studies for emerging areas (e.g., the Rincon Hill neighborhood in SOMA).